Return Policy

Position: Home - Help Center - Return Policy
Return Policy

1. Loss responsibility.

        We will take all the shipping cost for the products that are  different from confrimed original design or damaged , the products are from the wrong order or missed order because of workers from Guangzhou Zhanfeng Smart Card Technology Co.,Ltd. Details following :

Note : customers should return back the goods , otherwise need pay expense of  reproduction.

2. Quality Loss.

         because our Quality control dereliction of duty or crafts didn't according to customer 's require, result in color value deviation above 15% compare to original design , We will take all the shipping cost in the reprinted ,including express cost beyond Guangdong . Any problems , please get in touch with our workers, we will solve it for you timely .

3. Period Loss. 

      the shipping date in the conformation sheet is the delivery date to customers . The exact date of Pick-up , customers need check up with local express company . We will not  take any responsibility to the from express company . We will pay the express cost for customers if we delivery goods  delay 24 hurs . Delay 48 hours , We will take some losses and  infrom customers .

4.Transportation loss.

    we will delivery goods under right quantity to customers, hope customers get this point . Please get in touch with us , if you found the quantity is not enough or lost after you get the packages . We will deal with it for you timely .


: Kelly : Linda : Denis : Mary : Andy contact with Kelly: kelly contact with Linda: Linda contact with Denis: Denis contact with mary: Mary contact with Andy: Andy